{"page":{"id":84502184003,"body_html":"Custom orders - no cancelations, refunds or partial credits will be accepted.\u003cbr\u003ePayment by ACH is preferred -or 3% credit card processing fee will be assessed.\u003cbr\u003eShipping is a close estimate any additional fees will be billed separately but will not\u003cbr\u003eexceed +\/- 5% of total shipping estimate.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eRTC ships via UPS DHL and FEDEX and shall not be held responsible for failure or delay in delivery of the goods under this contract by failure of the shipping service or consequences of Force Majeure.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eOnce delivered to shipping provider risk of loss and damage shall pass to the Buyer. By submitting payment, you acknowledge your formal confirmation and acceptance of these terms.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eRiviera Order Process .\u003cbr\u003eSending a PO starts your order.\u003cbr\u003eYou will receive an Online payment link to start the order.\u003cbr\u003eOrders will not begin until they are 100% pre-paid\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eOnce we receive a PO it triggers dozens of processes, including ordering of thread, scheduling of looms, movement of inventory form one warehouse to another. Every one of these processes cost time and money.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eA PO is literally sending a contract to start production with the guarantee that it will be paid.\u003cbr\u003eBecause all of our projects are custom there’s no cancelations and there’s no refunds.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e- This is written on everyone of our invoices.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eApprovals\u003cbr\u003eYou will receive a virtual proof to start the process.\u003cbr\u003eIf requested we can also provide a stitch out proof.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003ePlease note : Our approval process is not a \"go-no-go\" decision point to continue the order.\u003cbr\u003eThe purpose of the virtual \u0026amp; stitch out proof is to catch any issues with the art.\u003cbr\u003eArt approvals can not stop or reverse the production process.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eThese policies ensure that we can deliver premium textiles, with fast production, at low prices.","created_at":"2022-08-28T21:53:46-07:00","published_at":"2022-08-28T21:53:46-07:00","updated_at":"2022-08-28T22:29:17-07:00","handle":"wholesale-production-info-and-terms","title":"Wholesale production info and terms conditions"}}